Contact Us
Contact Giro Support
Please review our list of Frequently Asked Questions for quick answers.
Business hours are Monday through Friday, 9:00 am - 6:00 pm EST. We are closed on Saturdays and Sundays.
Please allow two to three business days for a reply. All fields are required in the submission form below.
Please include any relevant details, such as:
Donations
For donations inquiries, please refer to the donations page.
Sponsorship
Please visit our sponsorship page for more info.
US Ecommerce Customer Service
1-877-358-2239
Email: customerservice@giro.com
Hours of Operation
Monday - Friday, 9:00am - 6:00pm EST
Closed Saturdays, Sundays, and Holidays Observed by Giro:
New Year's Day
Presidents' Day
Memorial Day Friday
Memorial Day Monday
Juneteenth
July 4th Thursday
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
Germany and Austrian Ecommerce Customer Service
+49 (0) 6434 / 2008-889
Email: kundenservice@giro.com
Hours of Operation
Montag bis Frietag: 8:30 Uhr - 18:00 Uhr
Freitag: 8:30 Uhr - 17:00 Uhr
US Consumer Product Information & Warranty Service
1-800-456-2355
Hours of Operation
Monday - Friday, 9:00am - 6:00pm EST
Closed Saturdays, Sundays, and Holidays Observed by Giro:
New Year's Day
Presidents' Day
Memorial Day Friday
Memorial Day Monday
Juneteenth
July 4th Thursday
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
European Warranty Service
Germany & Austria: kundenservice@giro.com
If you need assistance with a Giro product purchased outside of the USA, please contact the retailer where purchase was made. If further assistance is needed, contact europefeedback@bellgiro.com for support. Thank you.
Warranty Requests
If you have a warranty request, please send a picture of the product issue, and description of the issue to: customerservice@giro.com